Privacy Policy
Your privacy matters to us. Here's how we handle your data.
Information We Collect
We collect information you provide directly when creating an account, booking a ride, or contacting us. This includes your name, email, phone number, and payment information. We also collect location data when using the app to provide ride services.
How We Use Your Information
Your information is used to provide and improve our ride services, process payments, communicate with you, ensure safety, and comply with legal obligations. We never sell your personal information to third parties.
Data Sharing
We share your information with drivers (to complete rides), payment processors (to process transactions), and as required by law. We do not sell personal data. Business partners may receive aggregated, anonymized data.
Data Security
We employ industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information. Access to data is restricted to authorized personnel only.
Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. Contact us at support@tripsi.ca for any privacy-related requests.
Cookies & Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us immediately.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through the app. Continued use after changes constitutes acceptance.
Contact Us
For privacy questions or concerns, contact us at support@tripsi.ca or call +1 647-249-9977.